Accounts are designated for individual users only. Each user accessing Flowtuna's services must have their own account and pay the applicable fees. Premium accounts are non-transferable and cannot be shared, even among employees or collaborators of an organization that is paying for the service. Each employee must have their own dedicated Premium account.
Flowtuna offers the option to upgrade your account privileges for a fee. Upgrading converts your account to a Premium Account, lifting certain restrictions that apply to Free Accounts. Flowtuna accepts various payment methods, including credit cards, debit cards, UPI, net banking, and others, and will automatically charge your chosen payment method monthly or annually, depending on the selected Premium Account plan. If any fee is not paid promptly or if Flowtuna cannot process your transaction with the provided payment information, we reserve the right to revoke access to your Flowtuna account and files. If your account remains in arrears for more than five (5) days after notification, Flowtuna may, at its discretion, delete some or all of your files to reduce your storage to Free Account levels and convert your Premium Account to a Free Account. Additionally, your royalty payments will be reduced by 50%.
Fees for Premium Accounts are billed from the date you upgrade and on each monthly or yearly renewal thereafter unless you cancel your account. The renewal date is available on your "Account" page. Flowtuna will automatically bill your chosen payment method each month or year on the calendar day corresponding to the start of your Premium Account. If your Premium Account began on a day not contained in a given month or year, Flowtuna will bill on the last day of such month or year. For example, if your Premium Account started on January 31st, the next billing date would be February 28th.
The amount billed each month or year may vary due to promotional offers, changes in your account, or changes in applicable sales tax, and you authorize Flowtuna to charge your payment method for such varying amounts. Flowtuna may periodically authorize your payment method in anticipation of account or related charges. All charges are non-refundable, and there are no refunds or credits for partially used periods.
If you upgrade your Premium Account, the renewal date will reset, and you will be billed for the first month or year of the upgraded service on a pro-rata basis. For example, if your monthly-billed Premium Account began on February 15th, your next payment would be due on March 15th. If you upgrade on March 22nd, you will pay the new amount minus the amount equal to seven days at your previous rate. Your next payment would then be due on April 22nd.
Flowtuna may change the charges or add new charges from time to time, with advance notice via email. If you need to use a different payment method or if there are changes to your payment method's validity or expiration date, you can update your information on the "Account" page. If your payment method expires, your continued use of Flowtuna services constitutes authorization for us to continue billing that payment method, and you remain responsible for any uncollected amounts. Keeping your contact and payment information current and updated is your responsibility.
When you use Flowtuna's service for per-use transactions, such as mastering a song, your account will be billed immediately to your chosen payment method for each transaction.
If you use Flowtuna's service to release musical recordings without a Premium Account, we will deduct an administrative fee of up to $0.50 USD every month from the royalties we collect on your behalf. This fee helps cover the operational charges involved in keeping your releases active.
Your Flowtuna Premium Account will continue unless you cancel it or we terminate it. You must cancel your Premium Account before it renews each month or year to avoid being billed for the next period. Flowtuna will bill the fees associated with your Premium Account plus any applicable taxes to the payment method you provide during registration (or to a different payment method if you change your information).
Flowtuna Premium Accounts are prepaid and non-refundable. Flowtuna does not provide refunds or credits for any partial months or years. You can cancel your Premium Account at any time via your "Account" page. Cancellation is effective immediately, and no refunds are issued for recently charged fees. If you cancel your Premium Account, your royalty payments will be reduced by 50%.
By signing up for a Flowtuna Premium Account and providing your payment information, you agree to these payment terms and conditions.
Flowtuna allows some aspects of the service to be used free of charge with certain restrictions. Flowtuna reserves the right to terminate Free Accounts at any time, with or without notice. If a Free Account is inactive for ninety (90) days, Flowtuna may delete any or all of your files without additional notice.
Flowtuna will charge all applicable fees to the payment method associated with your Flowtuna account. You are responsible for providing valid payment information. You can update this information at any time in the "Payment Method" section of the service. If your transaction cannot be processed due to insufficient funds or other issues, you will receive an error message, and the transaction will be denied. Flowtuna may suspend your account and contact you to provide valid alternative payment information, but this suspension does not relieve you from your obligation to pay any fees owed.
Unless specified otherwise, all amounts in this agreement are in US dollars and exclude applicable taxes.